Course Objectives:
Understand the principles and requirements of ISO 9001:2015.
Develop skills for planning, conducting, and reporting internal audits for quality management systems.
Learn how to evaluate compliance and identify nonconformities.
Gain practical knowledge for improving the effectiveness of the quality management system.
Introduction to ISO 9001:2015 and Quality Management Systems
Overview of ISO 9001:2015
Key concepts of Quality Management Systems (QMS)
Structure and clauses of ISO 9001
Roles and responsibilities in a QMS
Importance of internal auditing in ISO 9001
The Internal Audit Process
Planning an internal auditScope, objectives, and audit criteria
Preparing an audit schedule
Identifying and selecting audit team members
Audit preparation and documentationReview of relevant documents
Developing audit checklists
Conducting the Internal Audit
Audit techniques and methodologiesOpening meeting with auditees
Conducting interviews and observations
Gathering evidence and assessing compliance
Identifying nonconformities and observations
Audit reporting structureWriting nonconformance reports
Communicating findings to management
Audit Follow-up and Continuous Improvement
Closing the auditConcluding the audit with a closing meeting
Providing actionable recommendations
Corrective actions and follow-upEvaluating corrective actions
Ensuring effectiveness of actions taken
Promoting continuous improvement through audit findingsAnalyzing trends from audit results
Improving the QMS based on audit outcomes
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