The key objective of this Debt Collection, Recovery, Negotiation and Credit Control Management course is to empower professionals to—
• clearly understand debt collection, recovery, negotiation and credit control management
• define and establish strong credit control systems and processes to reduce the risks of defaulters impacting the organisation’s financial status
• draft simple, clear credit policies and other guidelines to ensure that the precaution needed is understood and practised by all employees organisation-wide
• establish stringent guidelines for onboarding customers or other finance-related functions to prevent problems in the issue of loans and other support
• train other professionals on best practices and concepts of debt collection, recovery, negotiation and credit control management
• negotiate, on behalf of one’s organisation, with debtors to recover the maximum amount possible, thereby supporting organisational stability and growth and establishing oneself as a talented professional to handle greater opportunities
• work with advanced tools and technology to enhance screening, monitoring, tracking and follow-up processes
• audit existing documentation and ongoing loan agreements to identify early risks and take actions accordingly
• possess supreme experience and multitasking abilities to handle greater responsibilities within and outside the organisation, supporting one’s career progression
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