The main objective of this course is to empower professionals with:
• the ability to reach a higher level of competence in assertive communication
• real-time feedback on their spoken communication aligned with assertiveness in 21st-century communication
• the ability to recognise language and vocal aspects that do not align with assertive communication
• capability to correct these errors and self-improvise
• understanding of the requisites of an assertive (positive and collaborative) communicator
• ability to express ideas assertively on any subject
• the skill to initiate conversations, offer feedback, respond to criticism and compliment people assertively
• understanding of the potential of assertive listening, questioning and acknowledging the other
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